Customers also can American Airways purchaser service in the e-mail outlined below: . We been given an automatic response inside a couple of minutes, nevertheless the correspondence didn't tackle our issue.
In April 2014 I had been presented a voucher for aiding with the sick affected individual on amongst yur flights. Sadly on account of some unexpected conditions I have not been in a position to make the most of the voucher.
I'm one million member and constantly get pleasure from traveling on AA,but U.S. Air is no very good. The staff is very rude
This apply is not 1 American Airlines ought to continue on to follow as is dehumanizing and down suitable inconsiderate of paying out consumers. This experience has absolutely remaining a bad taste in my mouth and it took faraway from The nice vacation I recently expert .
I way too experienced an complete nightmare of the flight with them. I crammed out their 1500 term complaint form by slicing it all the way down to The purpose that even I did not recognize what I had undergone.
I place in the request past September to work with my ticket at a later date. I regrettably had crisis gall bladder surgical treatment two days before my flight. I named instantly to let the American Airlines know and was told that they would be no reimbursement, which was fantastic, I just would like to make use of the ticket at a later day. I set my request in and I've still not listened to just about anything through the airlines.
Instead of a repeat of this, It appears the weather conditions ought to be watched nearer. There exists as of now a 80% chance of rain, storm, feasible tornado outbreaks.
Hi，I needed to talk to questions about provide a cat from the U.S. to China, so I termed your Chinese service. The woman named Annie picked my cellular phone. I asked my problem and she or he stated †there is no way†I said anyone explained to me it can be done. She said †They are really lying†she didn't give me any clarification. I chose to simply call yet again, another lady answered my connect with.
Experienced terrific client service sine one/seventeen. Been pulled off the FRA flight and stayed for 2 days in Philly. Today 1/19 I'll resume my flight to FRA with nearly par documentation. To my shock the ticket agent with the sign in counter were Totally rude, not helpful and anticipated me to hunt down my luggage which was checked in over the 17th Which I was unable to retrieve After i was pulled from the flight on Sunday.
However resulting from weather I had been not able to get out of your tri towns in time this past week. Having said that I am extremely annoyed with American Airlines customer service.
Flight 686 dec 26 2015 My partner & i had been informed the wrong transfer terminal gate in charlotte on plane going to freeport in lieu of nassau. I went to flight attendant driving counter to clarify flight. He looked at me funny After i explained nassau smirked hardly ever checked out my ticket to clarify Area This flight was one hour delayed so there was no rush.
I’m no absolutely sure who to deliver this message to…this is the only electronic mail I could uncover. I felt that 85% with the agents working amongst LGA and JFK concerning 8/9 and eight/10 were being particularly unfriendly. My husband And that i had been scheduled to fly from LGA to CMH eight/9 within the 6pm flight. As a result of temperature it had been delayed and after sitting down about the Tarmac for more than two hrs was in the end xld. Easy to understand. I'll say the flt staff was particularly accommodating, pleasant and entertaining. Nevertheless whenever we waited in line we were being at some point handed new boarding passes with very little said by the man carrying a vest Having said that “managerâ€â€¦he did say This can be the 1st and only possibility (eight/10 at 815pm). We took it and stayed in the airport to determine about standby options the following early morning when gate brokers returned. In the event the brokers returned (we if system have been awake 24 hrs at this point) they amazed us by saying that our alternate return was booked from JFK not LGA…wonderful of SOMEONE to tell us this critical depth!
Just composing to Allow you recognize inspite of The issue in attending to my desired destination on March two, 2016, as well as disappointment I had Along with the scheduling from you, I was more than happy with the staff at Charlotte, look at this website North Carolina. Everything I came in contact with have been most helpful and type.
There was no gate All set for us and we waited a hour prior to one was All set. That was not what we anticipated.